- #Blackberry desktop manager does not recognize outlook software
- #Blackberry desktop manager does not recognize outlook password
For "Email address", enter the email address you use to sign in to Microsoft Online Services( ).
#Blackberry desktop manager does not recognize outlook password
For "Password", enter the password you use to sign in to Microsoft Online Services.For "User Name", enter the email address you use to sign in to Microsoft Online Services ( ).Enter the OWA URL for your location as follows: On the Set up an Existing Work Email Account screen, select radio button option for ‘I canaccess my email account using a Web browser (Outlook Web Access)’,ħ. On the Select Account Type screen, select the radio button for the option ‘This is my workemail account’, and click next.Ħ. Select the radiobutton for the option ‘I will provide the settings to add this emailĥ. At this point, BIS auto-discover prompts you for additional information. Enter your e-mail address and password.Ĥ. BlackBerry Desktop Software's contact sync options. Choose the Select 'Contacts' and in the window, choose whether to sync contacts from the BlackBerry to Outlook, vice versa, or a two-way sync (merge contacts from phone and computer).
#Blackberry desktop manager does not recognize outlook software
BlackBerry Desktop Software sync options.
Go to your wireless provider's BIS site.ģ. Open BlackBerry Desktop Manager Software and select the 'Organizer' tab. Note: BIS only provides e-mail synchronization with Exchange Online.ġ. The IMAP protocol allows all email messages to be storedĪnd accessed directly on the messaging server instead of being downloaded to an email application. Has anyone else encountered this type of problems?Ī Microsoft Exchange email account is setup with the BlackBerry Internet Service using the IMAP protocol. On some blackberry, the desktop manager does not find Outlook as an option to synchronize. The desktop manager then gets mixed up between Outlook and the Blackberry and cannot match up existing appointments: it creates duplicates on the blackberry or tries removing appointments On some blackberries, synchronization works fine a couple of times. we've tried resetting the Blackberries to factory settings a few times already, and reinstalling the blackberry desktop managers Everything was working fine before moving to Exchange Online. We use the Blackberry desktop manager to synchronize our tasks, calendars and notes We are based in France and use the EMEA servers We have subscribed to Exchange Online and we are having problems with our Blackberries:
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